Linda Bump, a national pioneer of person-centered care, poses four benchmark questions to help keep organizations from sliding back
into the old medical model of care.
Always ask yourself:
What does the elder want?
How did/does the elder do it at their home?
How do you do it at home?
How should we do it here?
Linda Bump, MPH, RD, LD, LNHA
Action Pact, Inc.
Source: In Pursuit of the Sunbeam: A Practical Guide to Transformation from Institution to Household, by Steve Shields and LaVrene Norton