Recognizing the stress all of long-term care is experiencing in this tight labor market, this summit will focus on getting, developing and keeping great people. We will provide concrete steps to recruit, hire, and keep the best staff ~ which is the foundation of person-centered organizations.

Anyone who knows, interacts with, works with, or provides care and services to older adults, including those who are living with changing cognitive abilities.

Atlanta Marriott Northeast/Emory Area
2000 Century Boulevard NE
Atlanta, GA, 30345

Cathie Brady & Barbara Frank, co-founders of B&F Consulting, help nursing homes and long-term care organizations be better places to live and work. They provide on-site assistance and serve as faculty for state and national learning collaboratives to improve care outcomes by engaging staff in individualizing care. They are currently consultants for the VA’s quality improvement initiative for VA Geriatric Centers; Faculty for a NIA-funded grant to Brown University to test the effectiveness of MUSIC & MEMORY on residents with dementia; and Faculty for a national CMS-funded Institute for Healthcare Improvement National Learning Collaboratives on Preventing Adverse Events and on Improving Dementia Care.

They led a 21 state CMS-funded quality improvement pilot using individualized care and staff engagement to improve care outcomes. They co-produced a Staff Stability Toolkit and four part CMS web series “From Institutional to Individualized Care.” B&F led a team in the New Orleans Nursing Home Staffing Project, which helped nursing homes recover from Hurricane Katrina, and co-produced a film with Louisiana Public Broadcasting called The Big Uneasy: Katrina’s Unsung Heroes. They were faculty for a Pioneer Network learning collaborative in which 49 nursing homes improved quality through use of key systems to support communication and teamwork. They helped 19 nursing homes to stabilize and improve through an Advancing Excellence Critical Access Nursing Home Initiative. With David Farrell, they co-authored Long-Term Care Leaders’ Guide to High Performance: Doing Better Together (Health Professions Press 2018) and Meeting the Leadership Challenge in Long-Term Care: What You Do Matters(HPP 2011).

Cathie Brady, M.S.,has 30 years of experience in executive leadership roles providing services and advocating for older adults. As the Executive Director she revitalized the Department of Aging Services for Bristol, Connecticut through award-winning, life enriching programs. She served as the Regional LTC Ombudsman for Eastern Connecticut and developed educational programs to introduce her nursing homes to culture change. Cathie has an M.S. in Organizational Management from Eastern Connecticut State University.

Barbara Frank, M.P.A.,worked at the National Citizens’ Coalition for Nursing Home Reform in Washington, D.C., where she directed the 1985 study, A Consumer Perspective on Quality Care: The Residents’ Point of View and helped establish the national network of state and local ombudsman programs. She facilitated the Campaign for Quality, a coalition of organizations representing providers, consumers, practitioners, and regulators that developed the consensus framework for what became ‘OBRA 1987, the Nursing Home Reform Law. Barbara facilitated the first Pioneer Network gathering in 1997, and in 2005 she facilitated the St. Louis Accord, a national gathering of provider, consumer, regulator, and quality improvement organizations that came together to set a course for state and national work to improve clinical outcomes through staff stability and culture change.