Force Field Analysis: A Tool for Person-Centered Organizations

Webinar Registration

March 20, 2024
2:00pm – 3:00pm EST

Good news – another tool for your toolbox! This Force Field Analysis is an effective, structured decision-making tool that can improve the quality of your decisions and move you towards success. The analysis is based on the assumption that a situation is the result of forces for and against the current situation. Once these positive/driving forces and negative/restraining forces are identified, this information can be used to develop action items that lead to change and improvement.

All the tools – PDSA, RCA and Force Field Analysis can lead you to Action….and that is key! KNOWING what is happening is just one step – the next step is DOING.

We will have guests from our Quality Improvement Organization, Alliant Health Solutions (Linda Kluge, Senior Executive Director of Quality & Strategic Alliances and Melody Brown, State Manager – Georgia), and Melissa Hampton (Quality Advisor – GA, KY, TN) who will offer commentary on the usefulness of this strategy and how to incorporate it into your QI work.

Speakers:

Linda Kluge, Senior Executive Director of Quality & Strategic Alliances
Linda Kluge is the senior executive director of Quality & Strategic Alliances for Alliant Health Solutions. She has more than 45 years of experience in dietetics and quality management and has held supervisory, management and clinical roles for various health care providers.

Kluge joined Alliant, then known as the Georgia Medical Care Foundation, in 2003 as a quality improvement and education specialist. She has extensive experience working with nursing homes, hospitals and communities on initiatives for patient safety, care transitions and beneficiary protection.

Kluge represents Alliant on the American Health Quality Association Board of Directors. Currently, she is a national, state and local member of the Academy of Nutrition and Dietetics, a member of the National Association of Healthcare Quality and the Georgia Association for Healthcare Quality, and a member of the Southeast Association of Facilitators. She is a Certified Eden Associate.

Melody Brown, State Quality Manager – Georgia
Melody Brown is the State Quality Manager for Georgia for Alliant Health Solutions.
Melody’s healthcare career started as a Medical Technologist over 40 years ago. She later moved on to Infection Control, Quality Management, and JCAHO Coordination in a rural hospital setting.

Melody has had varied roles at Alliant Health Solutions working on the CMS contract for the Quality Innovation Network – Quality Improvement Organization (QIN – QIO). She currently serves as the State Quality Manager for Georgia. She is a Certified Eden Associate.

Melissa Hampton, Quality Advisor – GA, KY, TN
Melissa has over 20 years of health care experience as a licensed nursing home administrator (LNHA). At Alliant, she serves as a Quality Advisor for Georgia, Kentucky and Tennessee working on the CMS contract for the QIN-QIO. As the Quality Advisor she provides support on initiatives for quality improvement including root cause analysis and PDSA development. Melissa also works with Special Focus Facilities and supports nursing homes on Directed Plans Of Correction.

Walter O. Coffey, Founder/Managing Partner – WD International Consulting
Before co-founding WD International Consulting, Walter was the CEO of LeadingAge Georgia and the Georgia Institute on Aging for 18 years. His career spans from Georgia Council on Aging to the Alzheimer’s Association to various senior housing settings. He is committed to the education and development of individuals with an emphasis on supporting organizations to empower and retain their staff.

Walter is a national and international leader in the culture change movement focusing on care for people living with dementia and has the demonstrated ability to transform organizations to become person-centered. He co-founded the Culture Change Network of Georgia. He holds a Master’s degree in public administration with a concentration in Gerontology, from Georgia State University and is a Certified Eden Educator via The Eden Alternative. Currently, Walter is the founder and co-director of The Eden Alternative Spain.

Register For the Webinar below: