Words Matter: Patient vs. Person
As healthcare professionals we are rightfully proud of the work we do for the people we serve. The medical traditionally refers to those we serve as “patients.” “Medical” is defined as [...]
Culture Change & Person-Centered Care: If it’s so right, why is it so hard?
When people hear about Person-Centered Care, they say, “Of course! That’s what we all want for our loved ones and ourselves!” Or they say, “We already focus on the person, so we’re already [...]
